Privacy Policy

Sales52 Pty Ltd, ACN 699 842 441, operates the Sales52 behavioural coaching and sales-execution platform. We handle personal information under applicable Australian privacy law and, where applicable, overseas privacy laws.

We may collect account details, organisation and role information, age bracket, onboarding responses, subscription records, support communications, device and usage data, coaching activity, practice results, behavioural evidence, opportunity-coaching context and authorised connection information.

Passwords are securely hashed and are not stored in readable form. Payment card details are processed by Stripe and are not stored by Sales52.

Unless a feature clearly states otherwise, managers and organisation administrators do not receive the full text of a user’s private Sammy coaching conversations.

Sales52 may use permitted activity, practice completion, assessment results, behavioural indicators and progress measures to generate individual, team or organisational reports. The Platform identifies when information is intended to be shared.

We use information to operate and secure accounts, personalise coaching, provide progress and visibility tools, manage subscriptions, deliver support, prevent misuse, comply with law and improve Sales52 using aggregated or de-identified insights.

We send essential account, onboarding, billing, security and policy communications. Marketing is sent only where permitted and can be opted out of.

We use service providers for hosting, database infrastructure, payments, DNS and security, email delivery and AI-assisted features. Information may be processed in Australia, the United States and other provider locations.

Where required, we use contractual, organisational and technical measures intended to protect information transferred overseas.

Relevant prompts and outputs may be processed by AI providers to deliver requested Sales52 features. We do not authorise customer data to be used to train third-party general-purpose models except where clearly disclosed and lawfully agreed.

Sales52 uses essential cookies, local storage and session storage for authentication, preferences, security and application continuity. Analytics technologies may be used where implemented and permitted.

We use administrative, technical and organisational safeguards appropriate to the information and risks involved. No system is completely secure.

Where legally required, we will notify affected individuals and the Office of the Australian Information Commissioner of an eligible data breach.

You may request access, correction or deletion by contacting support@sales52.com. We aim to respond within 30 days and will respond within any legally required period. Some records may be retained for billing, security, fraud prevention, legal obligations or backups.

Sales52 is intended for people aged 18 and over. We collect an age bracket rather than date of birth, and provide a Prefer not to say option.

Sales52 Pty Ltd, Suite 329/98-100 Elizabeth Street, Melbourne VIC 3000. Privacy enquiries: support@sales52.com. Unresolved Australian privacy complaints may be referred to the OAIC.