Terms of Service & EULA
The rules governing access to and use of Sales52.
1. Agreement and eligibility
By creating an account or using Sales52, you agree to these Terms, the Privacy Policy and Acceptable Use Policy. You must be at least 18 and able to enter a binding agreement.
2. Licence
Subject to these Terms and applicable fees, Sales52 grants a limited, non-exclusive, non-transferable, non-sublicensable licence to use the Platform for lawful internal business purposes during the applicable access period.
3. Restrictions
You must not reverse engineer, copy, frame, mirror, scrape, bypass access controls, resell, sublicense, misuse, or use Sales52 content, software or outputs to build a competing product or train an AI or machine-learning model without written permission.
4. Accounts and authorised users
You are responsible for accurate registration information, credential security and activity under your account. Organisations are responsible for authorised users, role settings, workplace notices and lawful use of employee information.
5. Plans, renewal and payment
Sales52 may offer free, trial and paid plans. Features and visible-seller limits vary by plan.
Paid subscriptions renew automatically for successive monthly periods unless cancelled before the next renewal date. Cancellation takes effect at the end of the current paid period. Applicable taxes are shown at checkout. Upgrades, downgrades and proration are displayed before confirmation.
6. Your data
You retain ownership of information you submit. You grant Sales52 a limited licence to host, copy, transmit, process, display and back up that information only as needed to provide, secure, support and maintain the Platform, comply with law and follow your instructions.
7. Sales52 intellectual property
Sales52 and its software, methods, content, interfaces, designs, branding and underlying technology remain owned by or licensed to Sales52 Pty Ltd.
You must not use Sales52 names, logos or trademarks in publicity, case studies, press releases or marketing without prior written consent.
8. AI and coaching outputs
Sales52 provides behavioural coaching, educational content and decision-support tools. AI or automated outputs may be incomplete, inaccurate or unsuitable. You remain responsible for review, professional judgment and real-world decisions.
Sales52 does not guarantee revenue, conversion, sales performance, employee performance or any particular commercial outcome and is not legal, financial, employment, medical or psychological advice.
9. Privacy and workplace use
Organisations must provide appropriate workplace notices, obtain required authority, use reports fairly and lawfully, and must not use Sales52 as the sole basis for disciplinary, termination or other high-impact employment decisions.
10. Availability and support
We use commercially reasonable efforts to provide the Platform. We aim to acknowledge support requests within one business day, but this is a service target rather than a guaranteed resolution time. Planned maintenance notice will be provided where practicable.
11. Suspension and termination
We may immediately suspend access for urgent security, fraud, unlawful conduct or serious harm. For remediable breaches or failed payment, we will generally provide notice and a reasonable opportunity to remedy. On termination, access ends and data is handled under the Privacy Policy and applicable law.
12. Consumer guarantees and liability
Nothing excludes rights or remedies that cannot lawfully be excluded, including applicable Australian Consumer Law guarantees.
To the maximum extent permitted by law, Sales52 is not liable for indirect or consequential loss. Any permitted liability cap must be interpreted subject to non-excludable rights and applicable unfair-contract-term laws.
13. Indemnity
You indemnify Sales52 against third-party claims arising directly from unlawful customer data, infringement by customer-provided content, intentional misuse, material breach of the Acceptable Use Policy or violation of law, except to the extent Sales52 caused the loss.
14. Force majeure
Neither party is liable for delay or failure, other than payment obligations, caused by events beyond reasonable control, including natural disasters, war, civil unrest, government action, pandemic, utility or telecommunications failure, internet outage or failure of third-party infrastructure. The affected party must use reasonable efforts to minimise disruption and resume performance.
15. Changes, law and disputes
We may update these Terms with reasonable notice. Pricing changes receive at least 30 days’ notice where practicable. Urgent legal, regulatory or security changes may take effect sooner.
These Terms are governed by the laws of Victoria, Australia. Before proceedings, the parties will attempt good-faith resolution for 30 days, except urgent injunctive relief may be sought immediately.
16. Contact
Sales52 Pty Ltd, ACN 699 842 441, Suite 329/98-100 Elizabeth Street, Melbourne VIC 3000. Support and legal notices: support@sales52.com.